PRIVACY & COOKIES STATEMENT
At Galway Wool we understand how important the security and confidentiality of your information is to you. Our aim is to protect your information on the Internet in the same way as we would over the phone, in person or in our office. To ensure the highest level of security of information passing, we use what is known as 128-bit SSL. This is an encryption method that scrambles information while it is moving from one source to another to prevent the information being viewed or tampered with.
When we talk about “Galway Wool”, or “us” or “we” in this notice, we are talking about Galway Wool.
When we talk about our “websites” we are talking about www.galwaywool.ie. Our Facebook address is https://www.facebook.com/galwaywool. Our Instagram name is ‘galwaywool’.
Galway Wool’s secure network infrastructure includes the following components:
Secure Socket Layer (SSL)
Is a form of encryption that protects information being transmitted over the Internet to prevent it being tampered with during transit.
Is a method of scrambling information while it moves from one source to another that protects all content.
Is a method of keeping a network secure. Firewalls are commonly used to give users secure access to the Internet as well as to separate a company’s public web server from its internal network
What is a cookie?
Cookies are small text files that are sent to and stored on your computer, smartphone, tablet or other device for accessing the Internet, whenever you visit a website or use our on-line apps.
Cookies are used to maintain the integrity of your browsing activities when you visit a website and can also be used to customise and so improve the individual customer experience.
Cookies do not in any way compromise the security of your computer. You can continue to browse websites with no loss of functionality if you choose to disable cookies on your computer, laptop, tablet, smartphone or any other device. However, use of the Galway Wool applications require cookies to be enabled for it to function securely and correctly. This is for your benefit.
More general information on cookies can be found on aboutcookies.org. This includes information on how to disable cookies.
Guidelines from the Office of the Data Protection Commissioner for the contents and use of Privacy Statements on websites, including expected standards for cookies can be found at: http://www.dataprotection.ie/docs/PrivStatements/290.htm.
To achieve this, there are different types of cookies in use. They all work in the same way, but have minor differences, which are explained below.
Session cookies last only for the duration of your visit and are deleted when you close your browser. They are essential for secure user navigation through the site and enable the delivery of basic functionality.
Specifically, they ensure the security and integrity of your browsing session, preventing fraud while you move between pages.
Persistent cookies last after you have closed your browser and allow us to remember your actions and website preferences.
We use persistent cookies to analyse customer visits to our sites. These cookies help us to understand how customers arrive at and use our sites so we can improve their overall experience.
Finally, we use analytics cookies to help us make our websites even better for those who visit them regularly. This type of cookie helps us to further understand how individual visitors use and browse our websites and allow us to improve the overall service and products offered to you.
Audits and Inspections
External experts regularly audit our security infrastructure.
Note on Virus Protection
We recommend that all users have up to date Anti-Virus and Firewall protection on their PC computer, laptop, tablet, smartphone or any other device. (Personal Firewalls are now available for home PCs.)
Galway Wool’s Social Media Privacy Statement
The privacy policies, statements and guidance published by us apply to your use of social media channels and we encourage you to read the privacy policies and guidance published on each social media network that you use, as these make important disclosures about how social media networks separately collect, hold and may use your content and information.
This Privacy & Cookies Statement explains how we may use the information that you provide when using social media channels.
Under no circumstances should you provide any personal, banking, visa or credit card or other sensitive personal or financial information when using social media channels.
You may however choose to provide us with non-sensitive personal information, such as your name and contact details, if you choose to contact us via social media channels or separately by email or direct message. If you do, we will use your personal information solely to respond to, and deal with, your comments or queries or for such other purpose for which it is provided. Galway Wool may hold your information on a computer database and/or in any other way.
By using social media channels, entering draws or competitions, availing of discounts and offers (“Promotions”) or posting comments, photographs or other content, you consent to the use of your personal data by us for all or any of the following purposes:
Content you post to social media channels may be published (at our discretion) together with the identifying information you provide in connection with the content. We may vary the duration that content will be published, and we have no responsibility to you for the deletion or failure to store any comments or other content posted.
Content you post to participate in promotions, competitions and/or public questionnaires will be used as appropriate to the conduct of such promotions.
Promotion or competition winners may be requested to take part in promotional activities, and we reserve the right to use information relating to promotion winners, including their names and the contents of their submissions, in any publicity both online and in any other media.
Under the Data Protection Acts of Ireland you have the right of access to the information we hold about you on our records. You can exercise this right by emailing to firstname.lastname@example.org. If anything is inaccurate or incorrect, please let us know and we will correct it. There is no fee for this.
If you decide to proceed with any communication with Galway Wool through social media channels you consent to the use by us of your personal data as indicated above.
GDPR Data Protection Notice
We respect your trust in us to use, store and share your information. In this notice, we explain how we collect personal information about you, how we use it and how you can interact with us about it.
We try to keep this notice as simple as possible but if you are unfamiliar with our terms, or want more detail on any of the information here, please see our website’s Frequently Asked Questions on the Contact page at:
How we collect information about you
We collect personal information from you, when you sign up to our database/mailing list on the website.
How we keep your information safe
We protect your information with security measures under the laws that apply and we meet international standards. We keep our computers, files and buildings secure. When you contact us to ask about your information, we may ask you to identify yourself. This is to help protect your information.
How long we keep your information
To meet our legal and regulatory obligations, we hold your information while you are signed up to our mailing list and for a period of time after that. We do not hold it for longer than necessary.
Sometimes we need your consent to use your personal information. With direct marketing for example, we need your consent to make you aware of products and services, which may be of interest to you. We may do this by email newsletter, post, email, and text or through other digital media. If we ever contact you to get your feedback on ways to improve our products and services, you have the choice to opt out.
How we use your information
We use information about you to:
- Provide relevant products and services.
- Identify ways we can improve our products and services.
- Maintain and monitor your products and services.
- Protect both our interests.
- Meet our legal and regulatory obligations.
- Decide and recommend how our products and services might be suitable for you.
To provide any products and services under the terms and conditions we agree between us, we need to collect and use personal information about you. If you do not provide this personal information, we may not be able to provide you with our products and services. We analyse the information that we collect on you through your use of our products and services and on our social media and websites. This helps us understand your interests and how we interact with you.
International transfers of data
We will never transfer your data nationally or internationally.
Your personal information rights
You will find information about your rights, when they apply and our responsibility to you on our website’s Frequently Asked Questions section. You can exercise your rights by emailing email@example.com.
We can help you with:
- Accessing your personal information.
- You can ask us for a copy of the personal information we hold.
- You can ask us about how we collect, share and use your personal information.
- Updating and correcting your personal details.